Data protection
contents
- Contacting
- Cookies
- TLS encryption with https
- Site Analysis
- Google Maps
- Google Fonts
- Google Tag Manager
- Google Ads conversion tracking
- Google reCAPTCHA
- Facebook pixel
- Facebook Automatic Advanced Matching
- Server log files
- Chat solution
- Data processing for credit assessment
- Data processing for order processing
- Your rights as a data subject
- Contact
- Data Protection Officer
In the following data protection declaration, we inform you about the most important aspects of data processing on our website. We collect and process personal data only on the basis of the legal provisions (General Data Protection Regulation, Telecommunications Act 2003).
As soon as you access or visit our website as a user, your IP address, the beginning and the beginning and end of the session are recorded. This is due to technical reasons and thus represents a legitimate interest within the meaning of Art 6 Para 1 lit f GDPR.
If we provide addresses and contact information of companies and organizations in this data protection declaration, please note that the addresses and telephone numbers can change over time and ask you to check the information before contacting us. If we change this Privacy Policy, we will post the changed version here with an updated version date.
As of October 1st, 2021
Contacting
If you contact us, either via our contact form on our website or by e-mail, the data you have sent to us will be stored for six months for the purpose of processing your request or in the event of further follow-up questions. Your transmitted data will not be passed on without your consent.
Cookies
Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit. If you do not want this, you can set up your browser, so it informs you about the setting of cookies and you only allow this in individual cases. If cookies are deactivated, the functionality of our website may be restricted.
TLS encryption with https
https is used on our website. This enables us to ensure the secure exchange of personal data on our website. The green lock in your browser line serves as recognition, as does the https:// in front of the domain name.
Site Analysis
Our website uses Google Analytics, a web analytics service provided by Google Inc.
- Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland. Phone: +353 1 543 1000
Google Analytics uses cookies, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. We have activated the option to anonymize your IP address, the data will be automatically deleted 14 months after collection. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you, however, that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:
https://tools.google.com/dlpage/gaoptout?hl=de
For more information about how Google handles user data, see the privacy policy:
https://policies.google.com/privacy?hl=en
Google Maps
Our website uses functions of the web map service "Google Maps". The service provider of this function is:
- Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland. Phone: +353 1 543 1000
When using Google Maps, it is necessary to store and process your IP address. Google usually transmits to a server in the USA and stores the data there. The processing is done by the service provider (mentioned above), the operator of this website has no influence on the transmission of the data.
Data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit f (legitimate interest) of the GDPR. The use of Google Maps increases the findability of the places provided on our website.
For more information about how Google handles user data, see the privacy policy:
https://policies.google.com/privacy?hl=en
Google also processes the data in the USA, but has
agreed to adhere to the EU-US Privacy Shield.
https://www.privacyshield.gov/EU-US-Framework
Google Fonts
Our website uses fonts from "Google Fonts". The service provider of this function is:
- Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland. Phone: +353 1 543 1000
When you visit this website, your browser loads fonts and saves them in the cache. Since you, as a visitor to the website, receive data from the service provider, Google may set or analyze cookies on your computer.
The use of "Google Fonts" serves to optimize our service and the uniform presentation of content. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
For more information about Google Fonts, visit the following link:
https://developers.google.com/fonts/faq
For more information about how Google handles user data, see the privacy policy:
https://policies.google.com/privacy?hl=de
Google also processes the data in the USA, but has
submitted to the EU-US Privacy Shield.
https://www.privacyshield.gov/EU-US-Framework
Google Tag Manager
For our website we use the "Google Tag Manager" from Google Inc.
- Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland. Phone: +353 1 543 1000
The use of the Google Tag Manager requires your consent, which we have obtained with our cookie popup. According to Art. 6 Para. 1 lit. a GDPR (consent) is the legal basis for the processing of personal data as it may occur when it is collected by web analytics tools.
In addition to consent, there is a legitimate interest on our part in analyzing the behavior of website visitors and thus improving our offer technically and economically. With the help of the Google Tag Manager, we can improve profitability. The legal basis for this is Art. 6 Para. 1 lit. f GDPR (legitimate interests). However, we only use the Google Tag Manager if you have given your consent.
For more information about Google Tag Manager, see the following link:
https://www.google.com/intl/de/tagmanager/faq.html
As a basis for data processing by recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or data transfer there, Google uses standard contractual clauses approved by the EU Commission (= Art. 46. Para. 2 and 3 GDPR). These clauses oblige Google to comply with EU data protection standards when processing relevant data outside of the EU. These clauses are based on an implementation decision of the EU Commission. You can find the decision and the clauses here:
https://ec.europa.eu/germany/news/20210604-datentransfers-eu_de
For more information about how Google handles user data, see the privacy policy:
https://policies.google.com/privacy?hl=en
Google also processes the data in the USA, but has
agreed to adhere to the EU-US Privacy Shield.
https://www.privacyshield.gov/EU-US-Framework
Google Ads conversion tracking
We use "Google Ads" as an online marketing measure to advertise our products and services. As part of our advertising measures through Google Ads, we use conversion tracking from Google Inc. on our website.
- Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland. Phone: +353 1 543 1000
If you have consented to the use of Google Ads Conversion Tracking, the legal basis for the corresponding data processing is this consent. According to Art. 6 Para. 1 lit. a GDPR (consent) is the legal basis for the processing of personal data as it may occur when collected by Google Ads Conversion Tracking.
We also have a legitimate interest in using Google Ads Conversion Tracking to optimize our online service and our marketing activities. The corresponding legal basis for this is Art. 6 Para. 1 lit. f GDPR (legitimate interests). However, we only use Google Ads Conversion Tracking if you have given your consent.
Google uses standard contractual clauses approved by the EU Commission (= Art. 46. Para. 2 and 3 GDPR). These clauses oblige Google to comply with EU data protection standards when processing relevant data outside of the EU. These clauses are based on an implementation decision of the EU Commission. You can find the decision and the clauses here:
https://ec.europa.eu/germany/news/20210604-datentransfers-eu_de
For more information about how Google handles user data, see the privacy policy:
https://policies.google.com/privacy?hl=en
Google also processes the data in the USA, but has
agreed to adhere to the EU-US Privacy Shield.
https://www.privacyshield.gov/EU-US-Framework
Google reCAPTCHA
reCaptcha service from Google Inc. is integrated on our website to make the data transmission of orders via the form more secure. The aim is to distinguish whether the form is filled out and transmitted by a natural person or misused by a hacker or a machine. In this context, the IP address and any other data required by Google for the reCAPTCHA service will be sent to Google. Therefor the deviating ones apply Google Inc. Privacy Policy
- Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland. Phone: +353 1 543 1000
For more information about how Google handles user data, see the privacy policy:
https://policies.google.com/privacy?hl=en
Facebook pixel
We use selected tools on our website, including Facebook pixels from Facebook.
- Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour , Dublin 2 Ireland. Phone: +0016505434800
These tools allow us to offer you and people who are interested in our products and services the best possible offer. We have implemented a code for this on our website. The Facebook pixel is a snippet of JavaScript code that loads a collection of functions that Facebook can use to track your user actions if you came to our website via Facebook ads. For example, when you purchase a product on our website, the Facebook pixel is triggered and stores your actions on our website in one or more cookies. These cookies enable Facebook to compare your user data (customer data such as IP address, user ID) with the data in your Facebook account. Then Facebook deletes this data again. The data collected is anonymous and cannot be viewed by us and can only be used in the context of placing advertisements. If you are a Facebook user yourself and are logged in, your visit to our website will automatically be assigned to your Facebook user account.
Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.
For more information about how Facebook handles user data, see the privacy policy:
https://www.facebook.com/policy.php.
Facebook Automatic Advanced Matching
We also have automatic advanced matching as part of the Facebook pixel feature activated. This feature of the pixel allows us to send hashed email, name, gender, city, state, zip code and date of birth or phone number to Facebook as additional information, provided you have provided us with this information. This activation enables us to tailor advertising campaigns on Facebook even more precisely to people who are interested in our services or products.
For more information about how Facebook handles user data, see the privacy policy:
https://www.facebook.com/policy.php.
Server log files
This website and the associated provider automatically collects information in the context of so-called "server log files" in the course of website use. This concerns in particular:
- IP address or hostname
- the browser used
- Duration of stay on the website and date and time
- accessed pages of the website
- language settings and operating system
- " Leaving -Page" (on which URL the user left the website)
- ISP (Internet Service Provider)
This collected information is not processed personally or linked to personal data.
The website operator reserves the right to evaluate or check this data if illegal activities become known.
Chat solution
This website uses Userlike 's live chat software. Userlike uses cookies to save the content of the chat while waiting on the site and, if possible, connect you to the same operator. The data collected is not used to personally identify the visitor to the website; they are only merged with personal data of the owner of the pseudonym if personal data is voluntarily provided for the live chat when using the tool.
Userlike's privacy policy can be found here:
https://www.userlike.com/de/privacy_policy
Data processing for credit assessment
Our company checks your creditworthiness in individual cases when concluding contracts and in certain cases in which there is a legitimate interest (e.g., if we pay in advance). To do this, we work together with KSV1870 Holding AG.
- KSV1870 Holding AG, Wagenseilgasse 7, 1120 Vienna, Austria. Phone : 050 1870-1000
We receive the necessary data from the KSV. For this purpose, we transmit your name and contact details to KSV. Further information on data processing at KSV is available here:
https://www.ksv.at/datenschutzerklaerung
Data processing for order processing
To process your order, we work together with various transport companies that support us in whole or in part in the implementation of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract, insofar as this is necessary for the delivery of the goods.
Transfer of personal data to shipping service providers for the purpose of delivery in accordance with Art. 6 Para . 1 lit. B GDPR. We pass on the following data to the relevant shipping service provider for the purpose of delivery: title, salutation, first name, surname, address, possibly telephone number, possibly e-mail address.
We will be happy to provide you with further information about the shipping service provider selected for your delivery upon request.
Your rights as a data subject
As a data subject, you have the fundamental right to:
- information desk
- deletion of the data
- rectification of the data
- Data portability
- Revocation and objection to data processing
- restriction
If you suspect that data protection law has been violated in the course of processing your data, you have the option of complaining to us (office@rfq24.com) or the data protection authority.
Contact
You can reach us using the following contact details:
Website operator: INNOcomposites GmbH
Telephone number: +43 5552 93084-0
Email: office@rfq24.com
Data Protection Officer
You can reach our data protection officer at:
Name: Kevin Lins
Email: kevin.lins@rfq24.com
Phone: +43 5552 93084-200
Source: Created with the data protection generator from AdSimple and Advolist in cooperation with Luxoshower